Legal notice

Legal Notice Based on the Act on Specified Commercial Transactions

Seller Name
SmiveS

Responsible Party
Kosuke Suzuki

Business Address
Shopify Japan K.K. (as contracted fulfillment partner)
10F, Roppongi Hills Mori Tower,
6-10-1 Roppongi, Minato-ku, Tokyo 106-0032, Japan
The actual address of the seller will be disclosed promptly upon request from customers who wish to proceed with a transaction. Please contact us using the inquiry form below.

Contact Information
For smooth and timely support, please contact us via email or the inquiry form.
We will respond within 1–2 business days in principle.
Inquiry form: https://smives.jp/pages/contact

Please note that we do not accept inquiries by phone.

Business Hours and Shop Information
Inquiry Support Hours: 12:00–19:00
Holidays: Irregular (no fixed holidays)

Product Pricing
All prices are listed including tax.
Shipping fees may apply separately. Please refer to each product page for details.

Payment Methods and Timing
Accepted payment method: Credit card
Payment will be confirmed at the time your order is placed.

Shipping Schedule
Orders will be shipped within 5 business days after payment is confirmed.
For post-payment methods, orders will be shipped within 5 business days of order confirmation.

International Shipping

  • Shipping fees for international orders will be calculated and displayed at checkout.

  • Any customs duties or import taxes incurred are the responsibility of the customer.

  • In the event of a return, the customer is responsible for the return shipping costs.

Return Policy
We do not accept returns or exchanges unless the product is defective.